Learn about the Professional Standards enforcement process and the vital role REALTOR® volunteers play in ethics and arbitration matters. This course will identify the most important policies and procedures that committee members need to know while serving on the Grievance Committee or as a member of a hearing panel. Basic knowledge of the system will be reinforced by case studies using the appropriate forms and following the recommended guidelines. The objective is to make every REALTOR® volunteer an effective and efficient member of the Professional Standards System.
This course is required every three years for all members of CAR’s Professional Standards Committee. New Committee members must take the course prior to serving on a hearing panel or on the Grievance Committee.
9:00am - 12:00pm on Nov. 7 and Nov. 8. To qualify for the 6 CE Credits, all participants must attend both days, complete the polling questions throughout each day’s session, and attend the class with your camera on for the duration of both sessions.
6 CE CreditsCost: $60 per attendee
Free for members of CAR's Professional Standards Committee and Grievance Committee using Promo Code provided via email.
Instructor
Matt Difanis served as the 2020 Chair of NAR's Professional Standards Committee, where he advanced a series of proposals that eventually became Standard of Practice 10-5 in the Code of Ethics. That journey has landed Matt in the pages of The New York Times, in a Bloomberg Businessweek feature about housing discrimination, as a live guest on Bloomberg Quicktake, and as the exclusive guest for a full hour on the Tavis Smiley Show on KBLA in Los Angeles.
Matt is a full-time practitioner and multi-office broker-owner in Champaign, Illinois, where he leads his market's most inclusive real estate team.
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